Items are collected once a week from our auction houses. Some items will need to be temporarily stored while in transit before arriving at our packing centre. At the packing centre, each item is packed in an appropriate way and handed over to one of our selected carriers. Because of this, deliveries with parcel service usually take 1-3 weeks.
Uncollected returns are resent from our packing centre. They're usually posted within 48 hours of received payment and delivered within a few days, depending on destination.
Auctioned items are collected once a week. Some items will need to be temporarily stored while in transit. Depending on the day of collection, deliveries to our collection points usually take 1-4 weeks.
We carefully select transport partners that know how to handle auction goods. They drive between our auction houses, packing each item carefully on location. They know how to ship a chandelier, a vase or a painting to make sure that your item arrives in the same condition as when you bought it.
Please observe that the delivery will only start after we have confirmed receipt of your payment both for the item and the shipping invoice.
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