Please remember that our deliveries take 1-3 weeks after collection from the auction house.
For questions about specific items on Auctionet or about selling items on Auctionet, please contact the auction house in question directly.
How can we help you?
The best way to contact our support is by using the contact form below.
You can also reach us by phone on weekdays at:
United Kingdom: +442039072639 (9 AM – 3 PM GMT)
International/Sweden: +46 855 769 575 (10 AM – 12.30 PM CET)
CHANGED OPENING HOURS
On Tuesday, December 23, phone support is available 9 AM - 11 AM (United Kingdom)
10 AM 12 PM (International/Sweden)
Phone support will be closed from December 24 through January 7 and will reopen on January 8.
During this period, you are welcome to contact us via the form, and we will get back to you as soon as possible.
To help us assist you as efficiently as possible, please have the item number ready when contacting support.
Please note that issues related to withdrawals, complaints, ID verification, login problems, bank account information, transport quotes or transport damage should be handled via our contact form below, as for GDPR reasons we cannot handle these issues over the phone.
For questions about storage days at our own delivery points, please also use the form below.
Our transport times can be found here.