We offer parcel service to most countries worldwide, as well as delivery to collection points for a wide range of items. However, in some cases, standard shipping options may not be available.
This may be due to factors such as the size, fragility, value, or specific regulations related to the item.
Objects without fixed transport prices
if an item does not have a listed shipping price, you are welcome to contact
Auctionet Support in writing to check whether a transport solution can be arranged.
In your communication please include:
- The item number
- Your full delivery address
- A mobile phone number registered in the destination country
the address and a mobile number registered in the country where you want the item delivered.
Using another carrier
You are of course free to arrange shipping with a carrier of your choice.
Please ensure that the carrier:
- Is able to collect the item from the auction house
- Can handle packing if required
- Are authorized to collect the item
Restrictions and special regulations
Some items are subject to restrictions that may affect shipping options, particularly for international transport:
-
Items originating from certain countries (such as Iran) may be subject to international sanctions, meaning some carriers (e.g. FedEx) cannot handle them.
-
Items containing flammable substances, such as lighters or objects with fuel or gas, are classified as hazardous materials and are generally not accepted by standard carriers.
-
Some items may require an export permit or export license, for example cultural property or items of significant historical value. Processing times can take several weeks, and shipments cannot be completed until approval has been granted by the relevant authority.
-
Alcohol shipments are subject to strict regulations, including duties, import restrictions, and licensing requirements. As a result, international shipping is generally not available for these items.
-
Licensed weapons and items in the category "Weapons and Militaria
For transport issues regarding licensed weapons, we refer to the selling auction house.