If you didn't order shipping, items are collected at the auction house where you bought that item. So if you buy a painting from Lawrences Auctioneers you would collect it from their showroom. Please visit the auction house's website to see their contact information and opening hours.
If you order transportation to our transport hubs, the item is to be collected at our representative in the destination city. This is not necessarily at an auction house showroom.
If you order parcel service, the parcel will usually be delivered to your home. Otherwise the carrier will let you know where to collect it.
Keep in mind that as a rule there is no carrying aid and packing material upon delivery.